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Only needed 1 license and paid for 10

Fri, 09/04/2009 - 19:38 — wicked9690

 
For whatever reason when I brought FoxyProxyPlus it paid for 10 licenses when  I only needed 1. I tried emailing support but have heard no reply and also tried contacting via PayPal. My PP transction number is #9PM00501J2462851B
Regards
John
 

‹ minor spelling mistake Pattern for non-port-80/443 sites ›
Fri, 09/11/2009 - 13:15 — JesperHansen

I'll kick Erics butt for you.

I'll kick Erics butt for you.

Fri, 09/11/2009 - 13:18 — ericjung

Hi, I'll issue a refund

Hi,

I'll issue a refund later today. It's not easy to do because I have to manually cancel out the transactions in our database. I'll email you with the license that is retained.

Eric

Sat, 09/12/2009 - 15:45 — ericjung

Hi, I don't see a way to do

Hi,

I don't see a way to do a partial refund. See screenshot. So now I have to call PayPal to figure it out. Please be patient.

Eric