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Foxy Proxy Plus crashing Firefox 3.0.10

Wed, 05/27/2009 - 09:38 — rrichmond

Hi,

I have installed Firefox, and I then installed FoxyProxy Plus, and I was unable to start Firefox. Upon disabling Foxy Proxy Plus, I was then able to start Firefox.

I tried Foxy Proxy, and liked the program, but wanted it to be able to work out what my IP address was and automatically change proxy.

Is there something I should be looking at to get it working again (I am having to use Foxy Proxy at the moment and change proxy setting manually.

Thanks for your help.

‹ just paid for foxyproxy plus? was i ment to recieve instructiosn via email? address and port number ›
Wed, 05/27/2009 - 13:56 — ericjung

Hi, Since no one else has

Hi,

Since no one else has reported this problem, and I don't have problems with Firefox 3.0.10 and FoxyProxy Plus, I have to assume it's either a conflict with another addon you're using or a problem with your Firefox profile. Can you please create a new profile, install FoxyProxy Plus and see if it works for you?

How to create a new profile.

Eric

Mon, 06/01/2009 - 11:08 — rrichmond

Hi, I have disabled all

Hi,

I have disabled all other addons and it still crashes firefox. I also created a new profile, and only installed FoxyProxy Plus with the same results.

Interestingly, it seems to follow a pattern... I use it at home without an issue... then I use it at work...no issue...then when I try using again at home, it crashes firefox... ?

Mon, 06/01/2009 - 21:48 — ericjung

Hi, Can you please send me

Hi,

Can you please send me your foxyproxy.xml file and also tell me which operating system you are using?

Thanks,
Eric

Wed, 06/03/2009 - 02:00 — rrichmond

Hi, Can you provide me with

Hi,

Can you provide me with an email address so I can send you the xml file. I'd prefer not to post it on the message board.

Thanks

Wed, 06/03/2009 - 02:01 — ericjung

Hi Rich, eric dot jung at

Hi Rich,

eric dot jung at yahoo dot com. You can replace sensitive URLs or IP addresses with fake ones if you'd like.

Eric

Sun, 06/21/2009 - 22:32 — rrichmond

No reply

Hi Eric,

As I have had no reply in three weeks, and I had hoped to be using the product before now, can I please organise a refund?

Thanks

Thu, 06/04/2009 - 09:44 — rrichmond

Hey Eric, I have sent you

Hey Eric,

I have sent you the file. Thanks.

Wed, 06/24/2009 - 10:13 — rrichmond

Still no reply

Hi Eric,

Have you sent me an email I might have missed perhaps?

Mon, 06/29/2009 - 10:21 — rrichmond

Still no reply ..... ......

Hello Eric,

When might I expect a reply or a refund? One or the other would be good . ?

Fri, 07/03/2009 - 03:35 — ericjung

Hi, I haven't had time to

Hi,

I haven't had time to look into this. I should be able to with the holiday weekend we now have.

Eric

Fri, 07/17/2009 - 22:57 — rrichmond

Refund request

Hi Eric,
Can I please have a refund? I purchased this 2 months ago, and have had no assistance with my problem.  I can use other products to deal with issue now.
Thanks
Robert

Sat, 07/18/2009 - 04:07 — ericjung

Hi Rich,   Yes, I will

Hi,
 
Yes, I will issue a refund. Look for an email from me shortly.
 
Eric