Canadian Proxy not working for several days

Utorrent suddently started posting "proxy connect error: offline timed out".  Attempts to ping the proxy (87.***.***.***) fail.  This has been going on for several days.  Please change me to another more relibable Canadian proxy.   Subscription#S-71T361749U682134K
Thanks much,
 
 

Hello,   The proxy you

Hello,
 
The proxy you mentioned is not Canadian but located in the UK. Please write to support at leahscape dot com and I will try to help you with the issue.

New Canadian proxy failing

As you suggested I canceled my previous account and signed up for a new Canadian proxy.  It worked fine for two days now I can't connect to it and it doesn't respond to a ping.  Please help.
pp-faingnash
 

I replied to you via our

I replied to you via our Support system.

After solvng the problem

After solvng the problem myself, the 'support' team canceled my account.  It must have taken me too long to fix it and the clock was clicking.  BTW the problem was on my side  and a good tech would have solved it in a day or two..

The account canceled and

The account canceled and full refund issued. The thread is closed.